The only way to purchase our videos is now through our membership service. We no longer sell videos individually.
The membership is easy to use and understand. You pay $30.00US for each year - cancel anytime. You will have download access to the entire library of tutorials 24/7. We will keep you informed of any news or updates through a special subscribers newsletter .
For security reasons you will be required to use your paypal account (or credit card / bankcard) for each download. A small fee of 1 cent ($0.01) will apply for each download. This helps keep content available for members only.
Complete instructions will be provided once you sign up. Canceling your subsription is easy and can be done at anytime. You simply log into your paypal account and cancel the subscription on your end - no questions asked.
Click Here to join - only $30.00US per year:
If I purchase a full download painting tutorial, can I re-download it later?
Yes, as long as you remain a member.
If I have trouble downloading a miniature painting tutorial can I change my order to have it shipped?
No, we stopped selling DVD versions in 2012. Only digital downloads are available now.
What do I need to view the DVD tutorials?
You may view the DVD disc on any standard DVD player. The disc is not region coded so it should work anywhere in the world. However, the content is formatted for North American Television (NTSC). If you live in an area with another television standard (i.e. PAL or SECAM in Europe and Japan) your player may or may not be able to play the disc depending on how old your DVD player is (90% of all European DVD players can play NTSC video). If it does not work, you can view the content on your computer screen by inserting the DVD into any standard computer DVD drive. Note that X-box and Play Station may not be able to play consumer DVD-R discs that are Region 0 encoded.
I didn't get my links - what should I do ?!?
Don't worry. Everyone gets what they paid for. We understand the frustration of purchasing goods online without any face-to-face interation. If you don't get your links automatically within 10 mins contact our support department and we'll send them manually. However, please be aware that since we're not in the office at all times during the day this can take upto 24 hours. But again, you'll get your links guaranteed.
What is your return Policy?
Unfortunately, due to the nature of digital content and the ease of duplication we do not offer refunds on any of our products. If your purchase suffers from defects please see our Warranty Policy.
Miniature Mentor reccomends the following great products.
Rackham studios specializes in the designing and manufacturing of high quality minis based on imaginary universes. Check out their exclusive line of beautifully crafted miniatures at www.rackham.fr
Citadel produces an extensive range of paints and inks specially formulated for painting miniatures. Citadel acrylic paints and inks are water-soluble and non-toxic, so they are safe and clean to use.
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